Executive Assistant (COO)

Italy / Europe is preferred. Full-time Allows remote

Avaaz is searching for a brilliant, talented individual to work with our Chief Operating Officer, Heather Reddick. She is based in Northern Italy, working with a heavily US-based operations staff. 

Fluency in English required, fluency in Italian highly desired.

Heather isn’t looking for an assistant who can solely provide admin support, she wants someone who can be an “extension of her brain,” effectively managing her through each minute of her day, and performing many of the operational tasks (both financial and human resources related) Heather completes alongside her. Her assistant needs to be a logistics guru, while also understanding the work of our campaigns, legal, tech, and media teams. Her assistant needs to know the ins and outs of team policy, communicate effortlessly with each member of our global team, and brief Heather accurately and succinctly on a myriad of projects being implemented across the organisation. Heather needs a brilliant writer who can copy edit excellently, while also having the confidence to draft letters for her addressed to Avaaz’s allies and partner organisations. As Chief Operating Officer, Heather helps each and every part of the organization to function seamlessly and, in essence, she's looking for someone who will thrive in supporting and working alongside her through each piece. 

In addition to the work alongside Heather, our operations team members take on exciting projects within the larger organisation, such as planning team retreats and organising logistics for media stunts and campaign deliveries. This is a challenging and exciting position at the heart of one of the most innovative and promising public organisations in the world today. It offers a unique platform from which to develop and pursue large-scale social change efforts.


  • Monitor Heather’s inbox, organize her priorities, and keep her on task through each day.
  • Providing administrative and personal assistance.
  • Organize schedules, meetings, travel and logistics for Heather.
  • Facilitating quick and easy communication between Heather and the rest of the team.
  • Designing and implementing systems to improve efficiency and accountability within the operations team.
  • Help out with financial and human resources tasks, as requested.
  • Managing campaign budgets and coordinating with the Operations team to ensure legal and policy compliance.
  • Ensuring timely invoicing, expense and credit card reporting for senior staff (and other team members as time permits).
  • Other admin and organizational tasks as part of the Operations team, including helping to plan bi-annual team retreats.


  • Strong computer skills. Google mail and docs management experience preferred.
  • Excellent written and oral communication skills.
  • Extremely detail-oriented, conscientious, and self-motivated.
  • Ability to adjust quickly to changing conditions and requirements in an extremely fast-paced environment.
  • Demonstrated commitment to social justice.
  • Fluency in English is a requirement, fluency in Italian highly desired, other languages are an asset.


Avaaz is a virtual organization, with most of our work done over email, telephone and Skype. Our staff are based in cities all over the world and meet at team retreats twice per year. 

Compensation and Benefits

Salary varies with experience, but is highly competitive with leading nongovernmental organisations. Benefits also range with location, but include 5 weeks paid vacation per year.