Member Engagement Associate (Portuguese)

-- Part-time Allows remote

Member Engagement Associate (Portuguese)

Avaaz is seeking a savvy and talented Portuguese-language writer and communicator

Job Description

Avaaz receives extensive correspondence from our millions of members all around the world, and our correspondence team is on charge of making sure that Avaaz’ members opinions and requests are effectively taken care of.

The Member Engagement Associate for Portuguese) works closely with both the correspondence team and the campaigns team at Avaaz. We are looking for a native Portuguese (Brazilian prefered) with a passion for global justice, citizen empowerment and social change to be the face and voice of Avaaz mission and values for Portuguese-speaking members and provide an excellent member service to our Portuguese-speaking members.

In addition, the Member Engagement Associate supports our campaigns team with translations to Portuguese, basic setup of Internet pages and any other campaign task.

Main responsibilities include:

    1. Managing and responding to all Portuguese member correspondence via Customer service software, including donation issues
    2. Assisting campaign directors and campaigners with translations of campaign materials or other translations to Portuguese as needed,
    3. Monitoring all correspondence in Portuguese and identifying brand risk and legal risk as well as campaigning opportunities,
    4. Contributing to improving the quality of Avaaz correspondence systems.

Qualifications

This is a demanding position that requires remarkable talent in a wide range of areas. The main skills you will display are:

  • Outstanding written and oral communication skills in both Portuguese (Brazilian prefered) and English;
  • Demonstrated commitment to social justice;
  • High professionalism, self-motivation, efficiency, attention to details and results-oriented delivery on short timelines;
  • Strong teamwork skills, comfortable in a highly collaborative team culture and a hierarchical team structure.
  • Tech savviness and ability to perform basic HTML coding
  • Ability to adjust quickly to changing conditions and requirements in an extremely fast-paced environment.

This is a 25h/week position with possibility of ad hoc extra hours. The working hours can be kept flexible.

This position reports to an Avaaz Campaigner.

Location

Avaaz is a global organization, with most staff working collaboratively in a "virtual office" environment from all over the world; staff can reside wherever they wish.

Compensation and Benefits

Salary varies with location and experience, but is highly competitive with leading nongovernmental organizations. Benefits also range with location, but include 5 weeks paid vacation per year.

To Apply

Interested candidates should apply via the web form at:

https://www.avaaz.org/en/hiring/